We work with our partners to educate communities about what to expect when a new drug is approved. This work includes thoughtfully building internal patient access programs; creating patient ambassador programs; and designing patient-facing launch readiness campaigns. We think through letters of necessity and appeal; define recommended approaches to drug utilization review board and pharmacy & therapeutics committee meetings;  and build press and media strategies to lean into should access challenges arise.

Post Commercial Access Support

Internal patient assistance program build: Patient and caregiver ambassador program

Smooth the path to access by assembling a best in class patient and caregiver ambassador program. Provide support and educational materials to help the community:

  • Understand treatment requirements

  • Get a handle on insurance

  • Determine options for financial assistance Identify useful resources

  • Prepare for treatment

Internal patient assistance program build: Materials and workflows

Materials creation

  • Call scripts

  • Team building resources

  • Troubleshooting guides

Workflow development

  • Mock calls

  • Proactively planning for issues with commercial payers, Medicaid, etc.

  • Identifying where patients are located, who is providing coverage, which plans are most common, and plans most likely to present the greatest challenges

External launch readiness

  • Working with patient advocacy organizations (PAOs)

  • Assist with resource building for PAO websites

  • Holding educational community webinars to set realistic expectations Letters of necessity and appeal

  • Defining drug utilization review board and pharmacy & therapeutics committee strategy

  • Stakeholder advocacy support

  • Training up and bringing patients to commercial payer meetings

  • Identifying individuals for Hill visits as needed to address challenges

  • Building a press and media strategy to lean into if access challenges arise

Genetic testing

  • Preparing the community for the road ahead by better understanding genetic testing requirements

  • Will genetic testing be required per payer policies?

Ready to get started?

Contact us