Mar 3, 2026 9:00 AM Eastern Standard Time

Canary Concierge, Rare Disease Research, and Gooseberry Research Announce Strategic Partnership to Accelerate Rare Disease Clinical Trials

Integrated model combines patient-centered travel and reimbursement support with high-quality site execution and decentralized trial delivery

Durham, NC and Atlanta, GA – Canary Concierge, Rare Disease Research, and Gooseberry Research today announced a strategic partnership designed to reduce participation barriers and accelerate the execution of rare disease clinical trials.

The collaboration brings together Rare Disease Research (RDR), an independent clinical trial site network dedicated exclusively to rare disease studies and recognized for consistent, high-quality trial execution; Gooseberry Research (GBR), a decentralized and home-based clinical trial solution for rare and pediatric studies that spun out of RDR in late 2024; and Canary Concierge, a participant-focused clinical trial travel and reimbursement solution designed to address one of the most persistent operational challenges in rare disease research.

Together, the organizations offer sponsors and CROs an integrated model that combines rigorous site-level execution, decentralized and hybrid study delivery options, and comprehensive travel and reimbursement support, addressing both operational complexity and participant burden across the full trial lifecycle.

This coordinated approach is designed to provide improvements in multiple aspects of clinical trial conduct and participant experience, including:

  • Improved retention rates

  • Reduction in patient burden

  • Faster site activation

  • Reduced trial timelines

  • Greater participant satisfaction

“My family has participated in rare disease studies for nearly 15 years, and I’ve seen firsthand how travel logistics, reimbursement delays, and small operational frictions can determine whether families are able to stay in a trial,” said Jenn McNary, Co-Founder of Canary Concierge. “Canary Concierge focuses on removing those burdens, and Rare Disease Research and Gooseberry Research share that same commitment to execution and participant experience. This partnership allows us to move beyond advocacy and deliver practical, measurable improvements for patients and sponsors alike.” “Rare disease trials demand a level of operational precision and participant support that traditional models often fail to provide,” said Dr. Han Phan, Founder and CEO of Rare Disease Research. “By integrating site-based excellence, decentralized and home-based visit options, and specialized travel and reimbursement support, this alliance is designed to improve data quality, increase retention, and give sponsors greater flexibility in how studies are delivered.”

As part of the partnership, the organizations plan to pursue joint initiatives including:

  • Coordinated pilot programs in select rare disease indications

  • Shared participant experience and burden-of-care assessments

  • Integrated operational planning to align site, home-based, and travel logistics from

    study startup through closeout

The alliance reflects a broader shift toward patient-centric trial execution backed by measurable operational outcomes, rather than standalone services or advisory-only approaches.


Jan 7, 2026 8:00 AM Eastern Standard Time

Canary Concierge and New Standard of Patient Transportation (NeSPaT) Announce the Launch of a Strategic Clinical Trial Travel and Payments Partnership

This alliance aims to focus on and redefine patient experience in clinical trial travel solutions

Durham, NC and Houston, TX: Canary Concierge, a patient experience-focused clinical trial travel solution provider offering high touch travel and lodging support, and NeSPaT, an industry leader in quality-focused, global, high volume clinical trial travel and payments, are pleased to announce the launch of a best in class, strategic partnership designed to raise the bar when it comes to clinical trial travel.

“Canary Concierge focuses on high touch, often complicated trial travel and lodging with an eye towards accessibility. NeSPaT has a lengthy track record of success in global, high-volume programs. The partnership is a natural fit and only makes our respective organizations better,” said Richie Kahn (COO, Canary Concierge) and Laura Van Vessem (Strategic Advisor, NeSPaT).

This alliance is built on real-life trust, shared values, and complementary expertise. NeSPaT and Canary are united by the common belief that patient-centricity is not a slogan—rather, it is a discipline that must be embedded into clinical trial design, execution, as well as travel and payment models.

The partnership offers sponsors and CROs a credible alternative to existing solution providers and truly prioritizes individual patient needs without sacrificing operational excellence or scalability.

Through this strategic alliance, Canary Concierge and NeSPaT aim to set a new standard for patient travel and reimbursement services, providing a differentiated model: one designed for trials where patient experience genuinely matters.

Media Contacts
Richie Kahn &  Laura Van Vessem