Jan 7, 2026 8:00 AM Eastern Standard Time

Canary Concierge and New Standard of Patient Transportation (NeSPaT) Announce the Launch of a Strategic Clinical Trial Travel and Payments Partnership

This alliance aims to focus on and redefine patient experience in clinical trial travel solutions

Durham, NC and Houston, TX: Canary Concierge, a patient experience-focused clinical trial travel solution provider offering high touch travel and lodging support, and NeSPaT, an industry leader in quality-focused, global, high volume clinical trial travel and payments, are pleased to announce the launch of a best in class, strategic partnership designed to raise the bar when it comes to clinical trial travel.

“Canary Concierge focuses on high touch, often complicated trial travel and lodging with an eye towards accessibility. NeSPaT has a lengthy track record of success in global, high-volume programs. The partnership is a natural fit and only makes our respective organizations better,” said Richie Kahn (COO, Canary Concierge) and Laura Van Vessem (Strategic Advisor, NeSPaT).

This alliance is built on real-life trust, shared values, and complementary expertise. NeSPaT and Canary are united by the common belief that patient-centricity is not a slogan—rather, it is a discipline that must be embedded into clinical trial design, execution, as well as travel and payment models.

The partnership offers sponsors and CROs a credible alternative to existing solution providers and truly prioritizes individual patient needs without sacrificing operational excellence or scalability.

Through this strategic alliance, Canary Concierge and NeSPaT aim to set a new standard for patient travel and reimbursement services, providing a differentiated model: one designed for trials where patient experience genuinely matters.

Media Contacts
Richie Kahn &  Laura Van Vessem